Shipping and Return Policy

Shipping Policy for the USA:

Happy Coo ships products to customers in the USA. The shipping time typically ranges from 7-15 days, depending on the shipping method. In case of any delays, shipping may take an additional two days. Happy Coo provides free shipping methods. Additionally, Get Free Shipping Worldwide on Orders Over $59.

Returns Policy for USA: 

Happy Coo accepts returns for defective or damaged products within 7 days of delivery. If the customer receives a defective or damaged product, they should contact Happy Coo’ email at support@happycoo.com number within 7 days of delivery to initiate the return process. The customer will need to provide photos or videos to prove the defect or damage. Happy Coo will then provide a return address for the customer to send the product back. Once the product is received and inspected, Happy Coo will either send a replacement or issue a refund.

There are several reasons why Happy Coo may not accept returns or issue refunds, including:

Non-defective items:

Happy Coo does not accept returns or refunds for non-defective items. This means that if you simply change your mind or no longer want the product, you will not be able to return it.

Shipping issues:

If the product was lost or damaged during shipping, Happy Coo may not be responsible for the return or refund. However, they may offer a partial refund or a replacement product.

Time limit:

Happy Coo has a time limit for returns and refunds. If you do not report the issue within the specified time frame, you may not be eligible for a return or refund.

Improper use: If you have used the product in a way that it was not intended to be used, Happy Coo will not accept returns or issue refunds.